The Tennisok online store (tennisok.com.ua) respects the privacy of its users and is committed to protecting personal data provided when using the website, placing orders, and contacting the store.
1. Collection of Personal Data
When using our website, we may collect the following information:
Customer's first and last name.
Phone number.
Email address.
Delivery address and selected shipping carrier branch.
Information about orders, purchased products, and purchase history.
Technical information, including IP address, browser type, cookies, and website interaction data.
Personal data may be provided when placing an order, registering on the website, contacting customer support, or using other features of the online store.
2. Purposes of Personal Data Processing
The information collected is used for:
Processing, confirming, and fulfilling orders.
Arranging payments and product deliveries.
Communicating with customers regarding their orders.
Handling inquiries, returns, and product exchanges.
Improving website functionality and customer service.
Analyzing website traffic and online store performance.
Sending informational and promotional messages when an appropriate legal basis exists.
Personal data is processed in accordance with Ukrainian legislation and on appropriate legal grounds.
3. Sharing Personal Data with Third Parties
We do not sell users' personal data to third parties.
To fulfill orders, certain information may be shared with delivery companies, payment service providers, technical service providers, and other partners to the extent necessary to provide the relevant services.
Personal data may also be disclosed when required or permitted by Ukrainian legislation.
4. Personal Data Security
We implement organizational and technical measures to protect personal data against unauthorized access, loss, alteration, or unlawful use.
Access to personal information is limited to individuals who require it to perform their responsibilities.
5. Use of Cookies
The tennisok.com.ua website may use cookies and similar technologies to ensure the proper operation of the online store, save user preferences, analyze website traffic, and evaluate advertising campaign performance.
Users can manage cookies through their browser settings. Restricting certain cookies may affect the functionality of some website features.
Where applicable law requires consent for specific cookies, such technologies are used only after the necessary consent has been obtained.
6. Data Retention
Personal data is retained for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, and achieve other lawful processing purposes.
Once the applicable retention period has ended, personal data is deleted or anonymized unless otherwise required by law.
7. User Rights
Users have the right to:
Receive information about the processing of their personal data.
Request access to their personal data.
Request correction of inaccurate or outdated information.
Request deletion of personal data in cases provided by law.
Withdraw consent to personal data processing where processing is based on consent.
Exercise other rights established by Ukrainian legislation.
8. Links to Third-Party Websites
Our website may contain links to third-party websites. Tennisok is not responsible for the privacy policies or personal data processing practices of these external resources.
We recommend reviewing the privacy policies of the respective websites.
9. Changes to This Privacy Policy
Tennisok may update this Privacy Policy due to changes in legislation, website functionality, or personal data processing practices.
The current version of this document will be published on tennisok.com.ua.
10. Contact Information
For questions regarding personal data processing, correction, or deletion, please contact the Tennisok online store.
Phone: +38 (098) 923 43 21
Email: tennisok.shop@gmail.com
Website: https://tennisok.com.ua/